January 3, 2020

The customer is ALWAYS right...but are they really though?!?  I agree with the basic sentiment of this statement, which is to treat all of your customers with respect and appreciation, but sometimes they CAN actually be wrong.

Some issues are really black and white...

April 4, 2018

"I see why you don't have many friends..." first let me say that is the WRONG way to start a sentence, second I missed the memo that it was the goal to have lots of friends. 

That statement illustrates for me that people don't really know the definition of the word "fri...

November 8, 2017

I started a new day job in my technical writing career. NOTE: I have said this before and I will say it again, there is NO SHAME in working for "the man" while you are building your entrepreneurial empire! On with the story.

One of my new co-workers walked by my cubical...

September 18, 2017

HBO got it right with this one!  I missed the Insecure craze when the first session came out, but I found myself without something to do one Saturday afternoon and ended up binge watching session 1.  It was ironically the day before season 2 premiered and needless to s...

August 30, 2017

Sometimes the greatest life lessons or biggest epiphanies come when we least expect them.  That just happened to me, so much so it inspired me to get up at 5:30am on a weekday when I didn't have a day job to report to that day to share my epiphany with you.  The story...

August 21, 2017

We are taught to believe that as long as we put in the work then things will go our way.  But the reality is, things don't always work out our way.  I know I get discouraged when things don't work out like I would like; it's only natural.  The key is to not let that ge...

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