Boss, owner, CEO, supervisor, director, all titles for the person with the POWER. Power is defined, one definition at least, as the capacity or ability to direct or influence the behavior of others or course of events. Now the question is HOW do you as the boss, owner, CEO, supervisor, or director positively INFLUENCE your employees, customers, and clients?!? I know for sure a few ways not to! Everyone wants to feel respected, heard, and appreciated; shouting, yelling, and